Private Medical Charter
Private Medical Charter and Medical Repatriation when your loved one needs help abroad
If your loved one is ill or injured abroad and needs safe medical transport or support, we can help
You don’t need travel insurance to ask us for help, and you don’t need to navigate this alone. We give you simple, well-explained options, transparent costs and a safe plan to get them help as quickly as possible.
Assist360’s Private Medical Charter and Medical Repatriation service gives you a direct, reliable way to bring your loved one home safely. We arrange medical support in-country, private medical flights and medically escorted travel, and we guide you through every step with simple, honest advice.
Clear costs. No hidden fees. No surprises.
When you call us about Medical Repatriation, we’ll tell you:
You stay in control, and you’ll always know the full cost before you make a decision.
We help you choose the safest and most cost-effective option for your situation.
What we do for you
Why families trust us
- 24/7 human support from experienced clinicians and case managers
- Straight, honest explanations at every stage
- Complete transparency about costs and options
- Worldwide experience in medical repatriation and moving patients safely home every day
If you need help now
Call us at +27 (0) 213 004 356.
We’ll explain your options clearly, outline costs upfront and guide you through the safest way to bring your loved one home.
Frequently Asked Questions
What is a private medical charter?
A private medical charter is a medically equipped flight arranged to bring a sick or injured person home from another country. It can be a full air ambulance or a standard aircraft with a medical escort. Assist360 helps you choose the safest option for your loved one’s condition and your budget
Can you help if we don’t have travel or medical insurance?
Yes. Many families contact us when they do not have insurance or when their insurance will not cover the full cost. We give you clear options, explain what each one costs and help you decide the safest and most practical route home.
How much does a private medical flight cost?
Costs vary depending on the distance, the medical team required and the type of aircraft. When you speak to us, we give you a full breakdown of costs upfront, with no hidden fees. You will always know the total cost before you make any decisions.
Typical costs people search for include:
- Private air ambulance cost
- Medical repatriation cost
- Cost to bring someone home from abroad
We explain all of this transparently from the start.
How quickly can you arrange a medical flight?
In many cases, we can organise a medical charter within hours. Timing depends on your loved one’s medical stability, aircraft availability and hospital readiness. We handle all coordination and keep you informed at every step.
What information do you need from me?
We guide you through this, but we usually need:
- Your loved one’s location and current hospital
- A brief description of what happened
- Contact details for the treating doctor (we speak to them directly)
- Your preferred destination hospital or home country
You do not need any medical knowledge. We take care of the clinical details.
Is a medical escort cheaper than an air ambulance?
Often, yes. If your loved one is stable enough to fly on a commercial airline, we can arrange a doctor or nurse escort. This can significantly reduce costs and may even be more comfortable for the patient. If they need a full private air ambulance, we will explain why and provide the safest available option.
What does “bed to bed” mean?
It means we manage the entire journey from the hospital bed abroad to the hospital bed at home, including:
- Speaking with both hospitals
- Ground ambulances
- Airport transfers
- Flight arrangements
- Medical supervision throughout
You will not have to coordinate anything yourself.
How do I know my loved one will be safe?
Your case is led by a clinical team who assess the medical needs and stay involved throughout the journey. We work only with trusted aviation and medical partners who meet strict international standards. We keep you updated from departure to arrival.
Can you help if my loved one is critically ill?
Yes. We manage transfers for stable and critical patients, including those needing intensive or specialist care. We speak with the treating doctors to understand exactly what is medically safe and choose the right aircraft and medical team accordingly.
Can you repatriate someone who has passed away overseas?
Yes. Assist360 can help you bring your loved one home with dignity and care. We guide you through each step, including documentation, transport and coordination with local authorities.
Can you help with visas, hospital admissions and paperwork?
Yes. These are often the most stressful parts for families. We help with hospital paperwork, receiving-hospital arrangements, flight permissions and border requirements.
How do I get started?
Call us or send a message at +27 (0) 213 004 356. We will:
- Talk you through what is happening.
- Explain the safest options.
- Share full, transparent costs.
- Begin arrangements immediately if you wish to proceed.